Existing clients
Support for the systems we maintain
If ADG Smart Home installed or maintains your system, tell us what's happening. We diagnose remotely first, then schedule a visit only when one is actually needed.
How it works
Remote diagnostics first, then a visit if needed
Most issues start with a conversation and a look at your system remotely. If a technician needs to be on site, we schedule it around your availability.
Care plans
Ongoing care for a system you don't think about
Essential Care
$95 / month
Monitoring and maintenance for a single-system home.
- Remote network monitoring
- Firmware and app updates
- One annual on-site review
- Business-hours support
Recommended
Priority Care
$225 / month
Our recommended plan for whole-home systems.
- Everything in Essential Care
- Priority scheduling windows
- Two on-site reviews per year
- Remote diagnostics before dispatch
- Preferred pricing on additions
Estate Care
From $450 / month
For larger properties and multiple residences.
- Everything in Priority Care
- Quarterly on-site reviews
- Multi-property coverage
- Documented seasonal readiness checks
- Named account contact
Not a client yet?
This page is for systems ADG Smart Home installed or maintains. If you're planning a new project, start with a design consultation instead.
Questions
Support, answered plainly
A restart of the affected device or a router, and checking whether the issue affects one room or the whole house, helps us diagnose faster. None of this is required — describe what you're seeing and we'll take it from there.
Considered ideas, a few times a year
Design notes, seasonal care reminders, and what we are learning on job sites. No product blasts.